Uncategorized

Crafting Connection: The Vital Role of Storytelling in Technical Communication

Alright, let’s be honest here. Sometimes, the old “Just the facts, ma’am” approach just won’t cut it when you’re trying to convey intricate and crucial ideas. We all know how tough it can be to plow through those dry and dreary standard operating procedures without slipping into a snooze fest. And the same goes for classroom instruction or e-learning training – it can all feel a bit like a never-ending yawn.

Soft Skills, Strong Impact: The Underrated Tools for Modern Success

If you’ve ever wondered, ‘What the heck are soft skills?’, you’re not alone. These deceptively simple words describe skills vital for success. While some acquired them early from caring parents or nurturing settings, others may not have had such guidance. Regardless of your start, as a technical communicator mastering these skills is of major importance. …

Soft Skills, Strong Impact: The Underrated Tools for Modern Success Read More »

A Continuity Crisis: The Danger of Dismantling the Framework of a Solid Technical Communication Program

Are you taking a wrecking ball to your program? In my 25 years of service as a technical communicator, the field’s advancement and the empowerment and progression of budding professionals within it have been my core pursuits. Technical communicators serve as the linchpin in organizations, translating intricate technical details into coherent, user-friendly content, fostering understanding …

A Continuity Crisis: The Danger of Dismantling the Framework of a Solid Technical Communication Program Read More »

Beyond the Manual: Trailblazing Information Management in Resistant Terrains

Let’s Talk Low-Tech for a Sec In our rapidly evolving technological landscape, organizations must stay abreast of the latest developments in information sharing, gathering, and distribution. Many, however, remain reluctant or overwhelmed by the magnitude of the change required to modernize their operations. This post details my journey in transforming the information and documentation management …

Beyond the Manual: Trailblazing Information Management in Resistant Terrains Read More »

Trudging through Mind Sludge

Recently I received an email from a work colleague. And there’s just something about the way in which this person composes email that can send me through the roof.  It can literally take me a good portion of my precious moments to trudge through all the mind sludge immediately triggered for me to respond to her …

Trudging through Mind Sludge Read More »